It is the City’s responsibility to maintain the trees, but residents are partners with the City when a new tree is planted. The City sends the resident a letter explaining how to help maintain the tree by refilling the green plastic reservoir bag with water.
Yes! When trees are scheduled for replacement, homeowners are notified approximately two months prior to the planting of a tree. Upon notification, homeowners may request a larger caliper tree by completing a "Resident Upgrade Form". The completed form and payment (current charges listed on the form) should be returned to the Public Works Department. Tree plantings are only scheduled for spring and fall. Call 216-491-1490 for more information.
As long as the limb is not on private property the department can remove it. If a limb is on a wire, visit Report a Tree Problem online to report the issue directly to First Energy, or call First Energy customer service Monday-Friday, 8 am-6 pm, 800-589-3101.
Wood chips are available year-round, free of charge and in any amount, at the Canoe Club on South Park Blvd. Residents must bring their own containers and shovels. Call 216-491-1490 for more information.
To insure trees are healthy and long lived, proper mulching is extremely important. By following simple mulching guidelines, you will help to minimize injury to the tree trunk and roots, maintain soil moisture, control weeds, and improve soil quality, all of which will extend the life of the tree. Download the City's mulching guidelines.
Haydite Deslicking Grit is a high quality lightweight aggregate produced by DiGeronimo Aggregates in Independence, Ohio by expanding shale in a rotary kiln at temperatures exceeding 2100 degrees. Haydite particles are very light, about ½ the unit weight of traditional natural sand, stone, and gravels.
Haydite particles have a high degree of friction and are very absorbent, so when blended with road salt their performance enhances the melting and traction attributes of rock salt. Haydite has twice the skid resistance of limestone and will reduce dangerous skids on icy road patches.
Haydite is blended by volume with salt in varying ratios, generally between 10% and 50% based on snow conditions, salt availability and the surface areas to be treated. Bucket loaders are normally used to mix in the Haydite just before filling the spreader trucks.
No. Haydite is eco-friendly. It is used in many horticulture applications, as a soil amendment for rooftop gardens, nurseries, athletic fields, and bonsai. It is also very effective as a biofiltration media and is used by many municipalities for wastewater treatment. The particles that are plowed onto the tree lawn will work their way into the soil and help aerate the root system.
No. Haydite Deslicking Grit is made up of cohesionless aggregate. The individual particles do not clump or stick together as regular soils will. Any of the light particles that wash into the sewer will be carried through the system and help scour the lines.
No. In normal use it is an adjunct to salt. It works by extending the melting process as well as adding traction to the road surface. However for fresh concrete Haydite can be wholly substituted for salt to prevent damage or spalling of the new surface.
Sanitary sewer backup can be caused by a number of factors. The most common cause is due to a blockage in the main sewer line. Causes may include breaks in the pipe, intrusion of tree roots, clogging due to an accumulation of grease or sediment, or foreign objects, system deterioration, inflow /infiltration of storm water into the system via low manholes, broken house lateral connections and cracked pipes.
The most common cause of sanitary sewer backup is cooking grease and roots that block flow. Other common causes of backup include foreign items such as toys, baby wipes, towels, diapers, paper products (other than toilet paper), keys, etc. that have been disposed of in the sanitary sewer drains. Problems surface when the smaller laterals become blocked with roots, grease, sediments, or a collapsed pipe. When the flow becomes blocked, untreated waste water can back up into your home.
Public or mainline storm sewer backups can be caused by a number of factors. Heavy or intense rainfall events can overwhelm the storm sewer system. The majority of storm sewers in Shaker Heights were designed and installed between 1910 and 1920. They are designed to handle a five-year or 10-year rain storm event. For rain storm events greater than a 10-year storm, the storm sewers will overflow. A blockage in the main sewer line may be caused by breaks in the pipe, intrusion of tree roots, or downstream restrictions. Grass clippings, leaves, branches, newspapers and trash that enter the storm drain can also cause blockage. Shaker Heights Codified Ordinance prohibits any person from putting paper, wood, stone, or other foreign objects into the storm sewer system. The primary source of the foreign objects is the street catch basins.
Storm service lateral backups can be caused by a lack of maintenance to your gutters and downspouts. Leaves and debris often clog gutters and only allow a low flow of water to the downspouts. The overflow of water from blocked gutters, misaligned downspouts, missing or damaged gutters will allow the water to enter the home along the foundation wall. The soil surrounding your home becomes saturated and the water may penetrate cracks in the walls and the floor of the basement. The service laterals can also be blocked by roots. Blocked storm water in service laterals will cause backup in footer drains and will also exit (force its way out) the storm laterals and enter the sanitary service laterals through cracks and joint separation. The sanitary laterals are always at a lower elevation (see illustration) so they collect the water that exits the storm sewer laterals.
The footer drain is designed to take away excess water from outside the basement walls and under the floor slab. The water flows by gravity to the private storm water lateral leading to the main storm sewer. The footer drain works in conjunction with the grading around the foundation, gravel over the drain, and waterproofing applied to the foundation. When wet weather occurs, excess water may flow along the foundation wall and enter the footer drain. The water then flows by gravity through the footer drain to the private storm lateral, or it may be pumped by the means of a sump pump. During a heavy rain storm, an undersized sump pump may allow for storm water to backup into your home. The recommended minimum size for a sump pump is as follows:
One 4,000 gallons per hour (GPH) primary submersible sump with a ten foot lift.
One 2,000 gallons per hour (GPH) fully automatic, marine type battery operated, standby sump pump system (backup pump).
Over time silting (fine dirt particles) or tree roots can partially clog the footer drain and excess water can build up along the foundation. Even when the footer drains are working properly, overflow storm water from gutters can cause too much demand on them. A footer drain lies flat along the footer, has little to no slope, and depends on gravity to relieve the water pressure. The best scenario would be the least amount of water to enter the footer drains.
Proper grading away from the foundation is very important. The ground must fall away from the foundation at least six inches within the first ten feet around the perimeter of the home. This is a minimum requirement. The more slope the better. A negative grade towards the foundation will cause the water to run towards the house and eventually lead to a leaky foundation. When proper grading is performed, the water will flow away from the footer drain. Patios, sidewalks, and landscaping should not be pitched toward the foundation. Inspect and relieve standing water along the foundation and install covers over the window wells. Storm sewer lines may also have blockage, breaks, and settlement similar to those previously mentioned in the sanitary lines.
A backwater valve can sometimes prevent, or greatly reduce, the possibility of a sewer backup. A backwater valve is a fixture installed into a sanitary sewer service lateral either outside or in the basement. A backwater valve is an automatic device which allows water to flow out of the building, but closes when water tries to flow backwards. The unit must be cleaned according to the manufacturer to ensure that the valve closes correctly when needed. During a backup situation, do not add any additional water to the drains by flushing toilets, taking showers, doing laundry, etc. Consult the Public Works Department prior to installing a backflow prevention valve.
Since water damage may occur at any moment, especially below grade and during a storm, it may be advisable to contact your insurance agent for information regarding special rider insurance for water backup to be added to your policy. Check with your insurance agent for more coverage information and pricing.
Hire a plumber to place a camera in the sewer to look for problems in laterals on private property.
Locate test tees. Public works will provide measurements to the plumber or resident.
Repair/replace test tees, with the following exceptions:
If the repair of the test tee is required in order for the City to properly repair the sewer lateral on the City side.
If the City has directly caused any damage.
Note: By City ordinance, if a resident does not make needed repairs and health issues are observed, the Health Department will declare a nuisance. The City will then make the repair and bill the resident for labor costs +25%.
Preventative maintenance: cleaning thousands of catch basins on streets and in parking lots and fields; jetting water at high pressure through almost a million feet of sewer mains; catch basin repairs, manhole inspections and repairs, storm water outfall inspections; root control.
Checking the City side of the sewer lines. Residents may call 216-491-1490 to request this service once per year.
Call the City and request a service visit to check the City side of the sewer. If the problem is found to be on the private side, the City will advise the owner to contact a sewer contractor. The owner is responsible for paying the cost of the contractor.
During non-business hours, residents can:
Wait until the City can check the problem, usually on the next business day, particularly if it is not an emergency.
Hire a private contractor.
If the contractor finds that the problem is on the City side, the contractor or homeowner may contact the City. The contractor must leave an invoice indicating that the blockage is on the City side. In this case, the City will determine if it is an emergency situation. If so, the City will address the problem the same day. Emergencies could include situations like an entire street being flooded. These will be determined on a case by case basis.
If a resident knows there are roots in the sanitary and storm sewer laterals, it is recommended that copper sulfate be used bi-annually. The general timeframe for copper sulfate applications is in the spring and fall each year. This product can be purchased from local hardware stores or Home Depot. Please read the manufacturer's instructions for proper handling and use.
A snow parking ban eliminates obstacles that hinder the ability of City plows to efficiently and completely clear streets of snow. When crews are able to fully plow the streets, traffic and emergency vehicles can move safely and easily throughout the City.
The plan goes into effect when snow exceeds two inches. The ban does not apply to parking on the streets immediately adjacent to retail businesses. It does not go into effect until 4 pm on streets around school buildings when school is in session.
Residents who park in the street when the snow exceeds two inches could receive a ticket or find that their vehicle has been towed in order to facilitate snow clearing operations. The Police will try to reach owners of cars left in the street so they can be moved.
Shaker’s 200+ miles of sidewalks make it a highly walkable city. A long-standing ordinance requiring homeowners to clear sidewalks in front of their homes, including corner property curb ramps, by 9 am the day after a snowfall preserves the walkability of the City. Snow that fell during the previous night does not need to be removed before 9 am or more than once a day.
Clearing snow from more than 100 miles of streets is the priority for the City’s crews. Once the streets are clear, sidewalks will be plowed by the City when snow reaches at least six inches and crews are available.
City sidewalk plowing is conducted in the following order:
Public Works prioritizes snow removal from roads by addressing mains and secondaries first. (Secondary roadways are those largely uninterrupted north-south or east-west bound streets.) After the mains and secondaries are cleared, crews move to plow the side streets.
The low traffic volume overnight minimizes the effectiveness of salt and can worsen conditions. Instead of salting during those hours, crews plow to provide passable roadways and salt only intersections, curves, bridges and hills.
No. The use of powered snow removal equipment is a specific exception to the law prohibiting domestic power tool use late at night and in the early morning hours. There is no time restriction for the use of such equipment.
Yes, dogs must be on leashes, and the leash must be held by the person at all times at Horseshoe Lake, Lower Lake and Southerly Parks. Outside these parks, dogs are required to be on leashes or under the control of their owners at all times so as not to create a nuisance. (Section 705.02 C.O.)
No. It is not possible to guarantee that any rate will be the lowest over any particular period of time. The natural gas market is extremely volatile and is subject to many outside forces such as weather conditions and the overall economy, as well as to natural and manmade disasters.
The City is a member of the Northeast Ohio Public Energy Council (NOPEC) for its electric aggregation program. The participants in NOPEC’s Program receive electricity supplied by FirstEnergy Solutions (FES). NOPEC/FES offer several options for residents and small businesses, including a percentage off of CEI’s rate and several fixed rates, including a green option. Visit the NOPEC and/or NOPEC/FES webpages for more information.