Police Records Request

Requesting a Record

Police Department public records may be requested by phone, fax, regular mail, in person or online. 

  • Online: Use the online POLICE RECORDS REQUEST FORM
  • Phone: 216-491-1220, weekdays from 8 am to 4:30 pm
  • Fax: 216-491-1224
  • In-person: Police Information Unit, located in the Shaker Heights Police Department (3355 Lee Rd.), weekdays from 8 am-4:30 pm.
  • Mail: Shaker Heights Police Department, ATTN: Police Information Unit, 3355 Lee Rd., Shaker Heights, OH 44120

Fulfillment Time

Some requests may take days to complete. The Police Information Unit will notify requesters when the records are ready—be sure to include contact information. Please note that written requests often ensure accuracy.


There is no charge to review records in person or to receive records by email (if possible). View the Records Request form for information on photocopying charges. Payment is not required when submitting a request, but must be received prior to receiving the records.