Police Records Request

Requesting a Record

Police Department public records may be requested by phone, in person or in writing. To make a request by phone, please call the Police Information Unit at 216-491-1220, weekdays from 8 a.m. to 4:30 p.m. In-person requests will be accepted at the Police Information Unit, located in the Shaker Heights Police Department, weekdays from 8 am-4:30 pm. Written requests can be:

  • Faxed to 216-491-1224
  • Mailed to Shaker Heights Police Department:
    ATTN: Police Information Unit
    3355 Lee Road
    Shaker Heights, OH 44120
  • Submitted electronically

Fulfillment Time

Some requests may take days to complete. The Police Information Unit will notify requesters when the records are ready—be sure to include contact information. Please note that written requests often ensure accuracy.


There is no charge to review records in person or to receive records by email (if possible). View the Records Request form for information on photocopying charges. Payment is not required when submitting a request, but must be received prior to receiving the records.