Fair Housing Office

The Shaker Heights Fair Housing Office investigates fair housing complaints and enforces the City’s fair housing ordinances (search "Chapter 515" in Codified Ordinances). The Fair Housing Review Board and Law Department oversee the Office.


The City’s Fair Housing Ordinances prohibit discrimination in housing based on:

  • Ancestry
  • Color
  • Familial status (families with children under the age of 18, or who are expecting a child)
  • Handicap
  • National origin
  • Race
  • Religion
  • Sex
  • Sexual orientation and gender identity

Reasons to Contact Us

Contact the City’s Fair Housing Office at 216-491-1440, or email the Law Department to:

  • File a fair housing complaint
  • Arrange for a speaker on fair housing, predatory lending, or a related topic
  • Coordinate a training seminar for real estate professionals, condominium associations, apartment management staff, or similar group
  • Obtain more information on fair housing or our program

Other Resources

If you believe that your fair housing rights have been violated, you can also contact the following resources:

Ohio Civil Rights Commission
615 Superior Avenue NW
Cleveland, OH 44113    
Phone: 216-787-3150
TTY Phone Number: 216-491-3161      

U.S. Department of Housing and Urban Development (HUD)
Fair Housing HUB
77 W Jackson Boulevard
Ralph H. Metcalfe Federal Building, Room 210
Chicago, IL 60604    
Phone: 800-765-9372
TTY Phone Number: 800-927-9275      

Additional Resources

For landlord/tenant inquiries, contact The Legal Aid Society of Cleveland at 216-861-5955.

Answers to Fair Housing issues are available from these local fair housing organizations: