Planning Department Social Distancing Protocols

City Hall is open to the public, though capacity is limited due to social distancing protocols.  We encourage you to submit digital applications via email to If you prefer to visit City Hall, please make an appointment with the appropriate staff person to assure we are available to serve you. Please contact the Planning Department via phone, email, fax, or regular mail (3400 Lee Road, Shaker Heights, OH 44120).

Planning Phone: 216-491-3216
Fax: 216-491-1431

About Us

The Planning Department plans for the future of the City by crafting a compelling, forward-looking vision. We proactively facilitate redevelopment through strong planning and project management; plan and implement beautiful public spaces and world-class amenities; and support vibrant commercial areas and neighborhoods.

The Department provides support for current and long-range planning studies, including:

Bicycle plans
Comprehensive/strategic plans
New home construction
Park plans
Streetscape plans
Traffic studies
Transit-oriented development plans
Zoning Code modifications

Boards & Commissions

The Department also preserves the existing historic character of the City by maintaining thoughtful citizen review processes through the Board of Zoning Appeals, the City Planning Commission, the Architectural Board of Review, the Landmark Commission, and the Public Art Committee. These boards promote health and safety; preserve aesthetic quality; and encourage property owners to invest in and maintain their properties so that they meet the highest quality standards.

City Plans

The Department administers the zoning code and provides support for planning studies on a wide variety of topics, including comprehensive/strategic planning, transit-oriented development, bicycle/pedestrian planning, traffic studies, public art, streetscape and parks.

View and download documents relating to city plans.