Coronavirus (COVID-19) Information

Last updated March 27, 10:30 am

• View our summary of Ohio’s stay-at-home order.
• View a list of City service updates.

Stay Connected

The City will use its communications channels to relay relevant information about the coronavirus outbreak to residents. These include:

• Email: Please sign up for the Shaker Heights City News email list
• Social Media:  Follow us on Facebook or Twitter
• Website: Bookmark this page to keep up with the latest updates 

City Communications

• March 27: The Mayor’s Report - Update for March 27
• March 26: A Message from Chief Sweeney (Video)
• March 24: The Mayor’s Report - Update for March 24
• March 22: Emergency Alert: Stay at Home Order Issued
• March 20: The Mayor’s Report - Coronavirus Update
• March 17: The Mayor’s Report - Coronavirus Update
• March 15: City Building Closures Effective March 18
• March 13: The Mayor’s Report - Community Update
• March 12: Shaker Heights Recreation Program Cancellations
• March 11: The Mayor’s Report - Public Meetings Temporarily Canceled through April 30
• March 9: The Mayor’s Report - Update on Coronavirus.

Coronavirus Information & Guidance

• Hospital Contact Information (PDF)
• Multilingual Coronavirus Information (Cuyahoga Countt)
• How Canceled Events and Self-Quarantines Save Lives (Vox)
  
• Protect Yourself and Your Family (CDC)
• Preventing COVID-19 Spread in Communities (CDC)
• What You Need to Know about Handwashing? (Video)
• Information for Travel (CDC)
• What to Do If You are Sick (CDC)
• When to Contact Your Provider — COVID-19 Checklist (ODH)
• If You’re Isolated or Quarantined — COVID-19 Checklist (ODH)

Ohio Department of Health Call Center

Licensed nurses and infectious disease experts are available to answer questions seven days a week, 9 am-8 pm. Call 1-833-4-ASK-ODH (1-833-427-5634).

Ohio Department of Mental Health & Addiction Services

Help Line — 1-877-275-6364

Ohio Crisis Text Line — Text keyword "4HOPE" to 741 741

United Way Help Center

Residents can dial 211 on their phone to reach the United Way’s 211 Help Center to get assistance with social service needs.