Coronavirus (COVID-19) Information

• Masks now mandatory statewide. Learn more.
• View a list of City service updates.

Stay Connected

The City will use its communications channels to relay relevant information about the coronavirus outbreak to residents. These include:

• Email: Please sign up for the Shaker Heights City News email list
• Social Media:  Follow us on Facebook or Twitter
• Website: Bookmark this page to keep up with the latest updates 

City Communications

• View a complete list of COVID-19 related City communications, including the Mayor's Report.

Coronavirus Information & Guidance

• Use of Cloth Face Coverings to Help Slow the Spread of COVID-19
• Hospital Contact Information (PDF)
• Multilingual Coronavirus Information (Cuyahoga Countt)
• How Canceled Events and Self-Quarantines Save Lives (Vox)
  
• Protect Yourself and Your Family (CDC)
• Preventing COVID-19 Spread in Communities (CDC)
• What You Need to Know about Handwashing? (Video)
• Information for Travel (CDC)
• What to Do If You are Sick (CDC)
• When to Contact Your Provider — COVID-19 Checklist (ODH)
• If You’re Isolated or Quarantined — COVID-19 Checklist (ODH)

Ohio Department of Health Call Center

Licensed nurses and infectious disease experts are available to answer questions seven days a week, 9 am-8 pm. Call 1-833-4-ASK-ODH (1-833-427-5634).

Mental Health Services

If you are or someone you know is in distress and needs assistance, the Alcohol, Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County and the United Way of Greater Cleveland offer these support resources:

• 24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline operated by FrontLine Service: 216-623-6888
•  24-hour Peer-to-peer Warmline operated by Thrive Behavioral Health: 440-253-9840
• Provider Network Guide: A listing of listing of provider agencies for substance use disorder, mental health treatment and recovery support services funded by or through the ADAMHS Board of Cuyahoga County
• United Way 211: 24-hour assistance with social service needs. Dial 211.

Additionally, the Ohio Department of Mental Health and Addiction Services also offers support resources: 
Help Line — 1-877-275-6364
The Ohio Crisis Text Line — Text keyword "4HOPE" to 741 741