Coronavirus (COVID-19) Information

Latest Updates

Updated Guidance for City Hall Access Effective Monday, June 14 – Friday, September 3:
- Public access to City Hall will be by appointment only. Call 216-491-1400 to schedule an appointment.
- Visitors will be met by the City Hall staff person with whom an appointment has been scheduled.
- All visitors, regardless of vaccination status, must wear a mask. Disposable masks will be available at the front desk.
CDC: Guidance for fully vaccinated individuals
State: Gov. Mike DeWine has announced that masks are only required in certain situations, specifically:
- Hospitals, health care settings
- Public transportation
- Businesses, employers that continue the requirement
- Congregate care settings
- Schools and daycares
- Places where a large number of people are not vaccinated
City: View current City service updates.
City: View a complete list of COVID-19 related City email communications; learn how to subscribe and follow us on social media for the latest updates.

State: Visit the COVID-19 Vaccination Program page for information about the COVID-19 vaccine. Visit gettheshot.cornavirus.ohio.gov to schedule with a local provider.
City: Vaccine Information page (includes information about local providers).

Personnel are standing by to answer questions or direct you to resources.

24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline operated by FrontLine Service: 216-623-6888
24-hour Peer-to-peer Warmline operated by Thrive Behavioral Health: 440-253-9840
Provider Network Guide: A listing of listing of provider agencies for substance use disorder, mental health treatment and recovery support services funded by or through the ADAMHS Board of Cuyahoga County
United Way 211: 24-hour assistance with social service needs. Dial 211
Additionally, the Ohio Department of Mental Health and Addiction Services also offers support resources:
- Help Line — 1-877-275-6364
- Ohio Crisis Text Line — Text keyword "4HOPE" to 741 741