FAQs • Shaker Heights, OH • CivicEngage

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If a property doesn't have the proper zoning needed for my business, what can be done?: On a case-by-case basis, the business may require a conditional use permit, a variance or it may need to be rezoned. Planning Department staff will assist you with this process. Zoning and land use questions should be directed to the Dan Feinstein in the Planning Department at 216-491-1435.

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Opening or Operating a Business

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1. How do I build out a commercial space?: View our guide to Opening a Business for detailed information.

2. If a property doesn't have the proper zoning needed for my business, what can be done?: On a case-by-case basis, the business may require a conditional use permit, a variance or it may need to be rezoned. Planning Department staff will assist you with this process. Zoning and land use questions should be directed to the Dan Feinstein in the Planning Department at 216-491-1435.

3. I am putting signage in my storefront window. Does this need to be reviewed?: Yes. All permanent window, awning and wall signs need to be reviewed by the Architectural Review Board. Signage questions should be directed to the Dan Feinstein in the Planning Department at 216-491-1435.

4. Can I open my business without a Business License (Commercial Occupancy Permit)?: No. A business must have a fully executed Business License (Commercial Occupancy Permit) before moving into a commercial building. If you are not the property owner, it will be necessary to work with the property owner on the completion of the application.

5. If there is more than one business in a building, do all of the businesses need separate business licenses (commercial occupancy permits)?: Yes. A Business License (Commercial Occupancy Permit) is required for all businesses, even if the primary business in the building already has one.

6. Does a Businesss License (Commercial Occupancy Permit) expire?: Yes. The Business License (Commercial Occupancy Permit) must be renewed every two years. Learn more at our Business License page.

7. I only sell pre-packaged food and beverages. Do I need a food license?: Maybe. Licensing will depend on the specific food products you intend to sell and / or the square footage of the food display. Contact the Cuyahoga County Board of Health to discuss the specifics of your facility to determine the need for the license.

8. I'm seeking a location for my business. Can you help?: Yes! Consult our Available Properties page or email or call the Economic Development Department at 216-491-1335.