My garbage/recycling was missed this week. What should I do?

There are three ways to report a missed trash and/or recycling pick-up: 

  1. Use the Report a Collection Problem form
  2. Email Public Works
  3. Call 216-491-1490 

Contact the Public Works Dept. within 24 hours of your regular pick-up day to request collection the next day. Reporting a trash/recycling miss more than 24 hours after your regular day results in pick-up the following week.

Show All Answers

1. My garbage/recycling was missed this week. What should I do?
2. How do I recycle in Shaker Heights?
3. What kind of garbage can should I use?
4. How do I request recycling buckets?
5. Why does it seem that lately more and more materials are not recyclable?
6. Why do plastics have numbers inside recycling symbols if they’re not recyclable?
7. Can some materials not allowed in a residential recycling bucket be recycled elsewhere?
8. How can I keep up with changes to recycling?
9. What are the hours and location of the Service Center?