What if I do not receive an opt-out notice?

If you do not receive an opt-out notice, you are not eligible for the program. If you believe this is an error, or you are a new resident, or newly in your current home, contact the City at 216-491-1440.

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1. Why is the City creating its own 100% renewable electric aggregation program?
2. When will the 100% renewable electric aggregation program be available?
3. Who is eligible for the 100% renewable electric program? Who is not eligible?
4. How can eligible customers sign up for the 100% renewable electric program?
5. What if I receive the opt-out notice, but do not want to be in the electric aggregationprogram?
6. What if I do not receive an opt-out notice?
7. What if I want to enroll but am not eligible for the program because I am on a contract with another electric supplier?
8. Am I obligated to remain in the program if I enroll?
9. Why make it opt-out?
10. What will the cost be for this new 100% electric aggregation program?
11. Won’t a 100% renewable electric program be more expensive?
12. What does 100% renewably-sourced electric mean exactly?
13. Why not just stick with NOPEC? Doesn’t it offer a 100% renewable plan?
14. Does the City currently have an electric aggregation program?