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Please contact Assistant Director by emailing Keith Williams or calling at 216-491-1474. If you and he are unable to resolve the issue over the phone, Mr. Williams can meet you at the site to review the violation. If after meeting Mr. Williams you still disagree, you may file a formal appeal with the Board of Appeals. Refer to your violations notice for the appeals process.
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In the absence of health or safety violations, the standard compliance period is 90 days.
Please use our online form to request an extension. Extensions are usually based on progress made. Therefore, a reinspection may be required before addressing the extension request. The Housing Commissioner will review your situation and respond back to you in writing.
The first step is to talk to your inspector. His or her phone number is on page 1 of your report. If, after discussing it on the phone, you and the inspector would like to meet, please call 216-491-1471 to schedule an advisory appointment.
The City requests that homeowners prioritize health and safety violations and those that negatively impact the appearance of the property. If you are experiencing financial difficulties or other life challenges, please email or call Housing Specialist Colin Compton at 216-491-1333 for assistance.
While the City is sensitive to individual situations and makes every effort to work with property owners to develop reasonable repair plans, violations must be corrected. Property owners who neglect their maintenance responsibilities or allow their properties to become a blight on the neighborhood are subject to both criminal and civil penalties including prosecution and nuisance abatement intervention. Certainly, those are options we prefer to avoid, so please convey your intentions if repair progress is limited so there is no confusion as to your plans.