Form Center

Online forms are organized by City Department.
By signing in or creating an account, some fields will auto-populate with your information and your submitted forms will be saved and accessible to you.

Building & Housing

  1. Foreclosure Registration Form

    Submit within 30 days of the filing of the foreclosure.

  2. Request an Extension on Violation Repairs

    Extensions will be granted where reasonable progress has been made.

  3. Residential Property Tax Abatement Updated Owner

    Update the owner of record for a tax-abated property.

  4. Submit a Property Complaint

    Report a problem residential or commercial property in Shaker Heights.

  5. Vacant Lot Application—Side Lot / Community Use

    Application for acquiring a City-owned residential lot as a side lot or for a community use.

  1. Request a Building Permit Inspection

    Same-day appointments are not available.

  2. Residential Property Tax Abatement Application

    Register an eligible property.

  3. Shaker Renovator Program Application

    Required application for contractors interested in joining the Shaker Renovator Program.

  4. Vacant Lot Application—Infill (Single Family Housing)

    Apply to purchase of a City-owned lot to build a single-family home.

Communications & Marketing

  1. Calendar Request

    Submit an item for consideration for the City's calendar.

  1. New Resident Questionnaire

    Help us understand why you picked Shaker Heights for your new home.

Diversity, Equity & Inclusion

  1. Community Conversation about DEI

    Join the city's Diversity, Equity and Inclusion Committee in a Community Conversation about DEI in Shaker Heights.

  1. Contact the DEI Committee

    Ask a question or share your input with City Council's DEI Committee.

Economic Development

  1. Feedback: 3393 Warrensville Center Rd.

    Share your comments on the proposed redevelopment of 3393 Warrensville Center Road, the former Qua Dealership property.

  2. SBA Shaker Partnership Loan - Job Reporting Form

    Reporting Year 2019

  3. Storefront Renovation Rebate Program - Business Owner Application - Part 2
  4. Storefront Renovation Rebate Program Application - Part 1
  1. Home-Based Business Information

    Join a mailing list for home-based business owners in Shaker Heights.

  2. SBA Shaker Partnership Loan Intake Form

    Get started with the application for the SBA Partnership Loan.

  3. Storefront Renovation Rebate Program - Property Owner Application - Part 2


  1. Fair Housing Complaint Form

    Submit an alleged discrimination complaint online.

  1. Public Records Request

    Request a public record from a City department (not include Police). For police records requests, use the Police Records Request form... More…


  1. Proclamation Request

    Requests must be submitted at least two weeks in advance of an event.

  1. Service on City Committees

    Volunteer to serve on a City committee, board, commission or task force.

Parks & Recreation

  1. Block Party Registration

    Register your event at least two weeks in advance.

  2. Commemorative Bench Donation Contact Form

    Use this form for inquiries about the City's bench donation program.

  3. Refund Claim Request

    Request a refund from the Recreation Department.

  4. Stephanie Tubbs Jones Facility Reservations

    Make a reservation for the Community Room at the Stephanie Tubbs Jones Community Building.

  1. Commemorative Bench Donation Application

    Start the process of donating a commemorative park bench to the City.

  2. Horseshoe Lake Park Reservation & Permit Form

    Reserve the picnic shelter at Horseshoe Lake Park.

  3. Special Events Application

    Submit a permit application for your special event.

  4. Thornton Park Facility Reservations

    Make a reservation for the Community Room, Ice Arena Tables, or Picnic Area Tables at Thornton Park.


  1. 2022 Alarm Business License Application
  2. Complaint Form

    Start your complaint submission online.

  3. Mobile Ice Cream Vendor License

    This license is required annually by the City of Shaker Heights.

  4. Police Records Request

    Request an official police record.

  5. Report a Problem with a Traffic Signal or Street Sign

    Tell us about a problem with a traffic signal or street sign.

  6. Report a Traffic Concern

    Report concerns about traffic issues.

  1. Community Engagement Request

    Request the Police Department participate in your community event — or come tour the station and spend time talking to our officers.

  2. Family Safety Questionnaire

    This form allows families and guardians of individuals with dementia, autism spectrum disorder or other cognitive disorders to provide... More…

  3. Officer Appreciation Form

    Thank an officer for his or her efforts.

  4. Report a Community Concern

    Report a concern that is impacting you or your neighborhood, which the Police Department may be able to address.

  5. Report a Streetlight Outage

    Tell us about a problem with a streetlight.

  6. Solicitor's License

    Apply for a solicitor's license in the City of Shaker Heights.

Public Works

  1. 2023 Heritage Tree Nomination Form

    Residents are invited to nominate trees to be honored with Heritage status.

  2. Report a Problem with Collection Service

    Report a missed trash/recycling pick-up or other issue with our service.

  1. Memorial Tree Planting Program Application

    Learn more about planting a memorial tree on public lands.

  2. Response to Notice of Sidewalk and Apron Violation


  1. Contact the Sustainability Committee

    Ask a question or just let the Committee know what you're thinking about sustainability.