Shaker Heights, OH

Business Communications

The City of Shaker Heights Economic Development Department and Shaker Heights Development Corporation (SHDC) work collaboratively to support the Shaker business community. We have adjusted our efforts in response to the COVID-19 pandemic. We would like your input to further refine our services and more effectively help you both during the pandemic and afterwards. The survey is brief and responses will remain anonymous.
The City of Shaker Heights Economic Development Department and Shaker Heights Development Corporation (SHDC) work collaboratively to support the Shaker business community. We have adjusted our efforts in response to the COVID-19 pandemic. We would like your input to further refine our services and more effectively help you both during the pandemic and afterwards. The survey is brief and responses will remain anonymous.
1. How often do you open and read the City’s Business ENews from Katharyne Starinsky? *
1. All the time
2. Some of the time
3. Never
If you answered Never, why don’t you open the newsletter?
2. Do you find the content of the Business ENews to be relevant to you and your business needs?*
1. Yes, all or nearly all of the time
2. Yes, frequently
3. No, not usually
4. No, it is not relevant at all
If you answered No, what can we do to improve the ENews to be more relevant to your business needs?
3. Do you have any content suggestions?*
4. How often do you open and read SHDC’s emails (from either Tuba Baloglu or Nick Fedor) to the Chagrin + Lee and Van Aken Business Associations?*
1. All the time
2. Some of the time
3. Never
4. I don't receive these emails
If you answered Never, why don’t you open the emails?
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Business Engagement

5. Do you participate in your district Business Association (Chagrin+Lee, Larchmere, Van Aken District)?*
1. Yes
2. No
If No, why not?
If Yes, what do you like about the Business Association? Is there anything you would change?
6. Do you partner with other Shaker businesses on events or promotions? *
1. Yes
2. No
If Yes, please describe.
If you would like to partner with other businesses or organizations, please contact Katharyne or Tuba or bring the idea to an upcoming Business Association meeting.
7. Do you have any suggestions as to how businesses could be better engaged with each other in Shaker Heights?
8. Have you attended any SHDC programs at The Dealership during the past year (i.e. Annual Report to Community, Social Media 101, Small Business Advancement Series, Other)?*
1. Yes
2. No
If Yes, what did you like best about the programming? Do you have recommendations for improvements?
If No, why haven’t you attended any SHDC programs?
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COVID-19 Response

The work of the City's Economic Development Department changed almost overnight with the onset of the COVID-19 crisis. We ramped up our business communications to ensure that businesses have access to available emergency resources from federal, state and local governments and organizations and additional resources, including inspiration for innovation. The next set of questions ask how well these efforts are supporting your business during the COVID-19 crisis.
The work of the City's Economic Development Department changed almost overnight with the onset of the COVID-19 crisis. We ramped up our business communications to ensure that businesses have access to available emergency resources from federal, state and local governments and organizations and additional resources, including inspiration for innovation. The next set of questions ask how well these efforts are supporting your business during the COVID-19 crisis.
12. Did you participate in any of the virtual roundtable business discussions hosted by the City and SHDC? *
1. Yes
2. No
If No, why not?
If Yes, was it helpful? Please describe.
13. Did you participate in any of the workshops that SHDC organized as a result of the virtual roundtable calls (i.e. Enhancing Social Media Presence, Video Content Creation, PPP Forgiveness Webinar)?*
1. Yes
2. No
If Yes, what did you like best about the programming? Do you have recommendations for improvements?
14. Have you utilized the City of Shaker Heights COVID-19 Business Resources webpage?*
View the webpage.
1. Yes
2. No
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