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  • Who owns the trees and the treelawn?
  • Whose responsibility is it to maintain the treelawn?
  • Whose responsibility is it to maintain trees on the treelawn?
  • Who pays for the trees that are planted on the treelawn?
  • Is there any way residents can get a larger or older tree planted if their tree-lawn tree is scheduled to be replaced?
  • There is a downed limb blocking the sidewalk, street or driveway apron. Can the Public Works Department help?
  • Where can I get wood chips from the City?
  • How much mulch should I apply around a tree?


  • What is Haydite?
  • How does Haydite work?
  • How is Haydite blended with salt?
  • Is it harmful to the environment?
  • Will it clog sewers?
  • Will Haydite damage cars?
  • Is Haydite a replacement to salt?


  • What causes a public sanitary sewer main backup?
  • What causes a private sanitary sewer lateral backup?
  • What causes a public storm sewer main backup?
  • What causes a private storm sewer lateral backup?
  • How do the footer drains work?
  • What causes footer drain backups?
  • Should I install a backwater prevention valve?
  • Should I consider a special rider added to my homeowner's or renter's insurance policy?
  • What are resident responsibilities?
  • What are City responsibilities?
  • What if a problem occurs?
  • Should I use copper sulfate?
  • Is there a list of registered contractors?
  • Who should I call for help?

Snow Policies

  • Why do we need a parking ban?
  • How will I know if the parking ban is in effect?
  • Will students who drive to school have to leave class if snow exceeds two inches during the school day?
  • What if I am having a party and the parking ban goes into effect?
  • What if I don't move my car?
  • Why do I have to shovel my sidewalk?
  • Why can't the City plow the sidewalks to keep them clear?
  • Who clears the sidewalks around the schools?
  • What are the restrictions regarding where snow can be deposited (by shovel, snowblower or snow plow)?
  • Why hasn’t my street been plowed yet?
  • Why isn’t salt applied between midnight and 4 am?
  • Does the City prohibit the operation of powered snow removal equipment (e.g., snow blowers) between 9 pm and 7 am on weekdays, and 9 pm and 9 am on weekends, as it does other domestic power tools?

Animal Control

  • Does the city have a leash law?
  • How many dogs may I have?

Utility Services for Residents and Small Businesses

  • Does the City have a natural gas aggregation program?
  • What is the current price?
  • How did IGS set that price?
  • Is it guaranteed to be the lowest rate available?
  • Can I cancel if I find a lower price?
  • Does the City have an electric aggregation program?


Wednesday, August 15, 2018


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