Report a Problem with a Street Light

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Use this form to let the Shaker Heights Police Department know about streetlight outages or other problems. Please note that we will share this information with the Illuminating Co., whose crews are responsible for repairing our city's streetlights.

Once the request has been forwarded to the appropriate work center for completion they will assess the problem and attempt to make most routine repairs, such as a bulb or photocell replacement, within three days. However, some repairs take longer depending on the severity of damage and the amount of work required. They will schedule these repairs as soon as possible.

Contact Information
Please provide an exact address for the location of the street light, so that the Illuminating Company can easily identify the pole and replace the light. This address should be the home or business that the pole is in front of.
Thank you.
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