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  1. Home

  2. Government

    1. Agendas & Minutes
    2. Boards, Committees & Commissions
      1. Administration Committee
      2. Architectural Board of Review
        1. Learn More About the ABR Plan Review
      3. Board of Appeals
      4. City Planning Commission & Board of Zoning Appeals
      5. City Planning Commission Working Group
      6. Civil Service Commission
      7. Fair Housing Review Board
      8. Finance Committee
      9. Landmark Commission
        1. 2021 Preservation Month Photo Contest
      10. Neighborhood Revitalization & Development Committee
      11. Recreation Committee
      12. Records Commission
      13. Safety & Public Works Committee
      14. Sustainability Committee
      15. Tree Advisory Board
      16. Task Forces
    3. Chief Administrative Officer
    4. City Council
    5. Codified Ordinances
    6. Departments
      1. Building & Housing
        1. Remote Video Inspections
        2. Building Permits
          1. Plan Review
          2. Permit Applications
          3. Permit Fees
          4. Permit Inspections
          5. Construction Activity Not Requiring Permits
          6. Information Guides
        3. Contractor License
          1. List of Licensed Contractors
        4. Property Maintenance Inspections
          1. Point of Sale Procedure
          2. Owner-Occupied Systematic Inspections
          3. Rental Property Inspections
          4. Commercial Property Inspections
          5. Submit a Property Complaint
        5. Schedule an Inspection
        6. Housing Rental License
        7. Business License
        8. Foreclosure Registration
      2. Communications & Marketing
        1. FAQs
      3. Economic Development
        1. COVID-19 Business Resources
        2. Economic Development Plan
      4. Finance
        1. City Financial Documents
        2. Invitation to Bid & RFPs
        3. Understanding Your Taxes
      5. Fire
        1. Frequently Asked Questions
        2. Community Emergency Response Team
        3. Community Services
          1. Child Car & Booster Seats
          2. Home Inspection Program
        4. Fire Safety & Prevention
          1. Smoke Detectors
          2. Professional Alarm Systems
        5. Hot Work Permit
        6. Videos
        7. Join Our Team
      6. Human Resources
        1. Citizens Customer Service Award
      7. Law
        1. ADA Compliance & Requests for Assistance
        2. ADA Grievance Procedure
        3. Fair Housing Office
          1. Overview of Fair Housing Law
          2. Services Offered
          3. Tools for Landlords, Property Managers & Realtors
          4. Additional Resources
          5. Filing a Fair Housing Complaint
        4. FAQs
        5. Natural Gas Aggregation Program
      8. Neighborhood Revitalization
      9. Parks & Recreation
        1. Programs
          1. About the Department
          2. Adult Programs
          3. Preschool Programs
          4. Senior Programs
          5. Youth Programs
          6. Aquatics Programs
          7. Hockey Programs
          8. Ice Skating Programs
          9. Pop Up Programs
          10. Program Registration
          11. Scholarships
          12. Special Events
            1. Special Events Permits
            2. Memorial Day Parade
          13. Summer Camp
          14. Bench Donation Program
        2. Parks & Playgrounds
          1. Fields & Open Spaces
          2. Horseshoe Lake Park
          3. Multi-Purpose Trails
          4. Parks & Playgrounds
          5. Reserve a Facility
        3. Thornton Park
          1. Facility Reservations, Rentals & Block Parties
          2. Ice Arena
          3. Seasonal Activities
          4. Swimming Pool
        4. How Do I?
          1. Contact
            1. Thornton Park Front Desk
            2. Community Building Front Desk
          2. Apply For
            1. Seasonal Employment
            2. Special Event Permit
          3. Find
            1. Current Catalog
            2. Parks & Recreation FAQs
            3. Ice Arena Schedule & Fees
            4. Thornton Park Pool Schedule & Fees
          4. Locate
            1. Recreation Amenities
            2. Multi-Purpose Trails
            3. Parks & Playgrounds
            4. Sports Fields
          5. Reserve
            1. Horseshoe Lake Park Pavilion
            2. Meeting Rooms
            3. Thornton Park Facility
          6. Sign Up For
            1. Rec ENews
            2. Camps, Classes & Programs
            3. Memorial Day Parade
      10. Planning
        1. Architectural Board of Review Documents
        2. FAQs
        3. Planning Documents
        4. Landmark Commission Documents
        5. Solar Guide
        6. Van Aken Redevelopment
          1. A Connections Plan for the Van Aken District
          2. Van Aken District Documents
        7. Van Aken District Phase 2
          1. VAD Public Realm Plan
        8. Zoning Documents
        9. Chagrin/Lynnfield Intersection
      11. Police
        1. How Do I?
        2. Accreditation
        3. Mission Statement
        4. Organization
          1. Office of the Chief of Police
          2. Support Services Bureau
          3. Uniform Bureau
          4. Investigation & Engagement Units
        5. Community Engagement
          1. Citizens Police Association
            1. Citizens Police Academy
        6. Policies & Practices
          1. Bias Free Policing Policy
          2. Body Worn Cameras & Dashcam Video Systems
          3. Duty to Intervene Policy
          4. Officer Involved Critical Incidents Policy
          5. Response to Threats Policy
        7. Policy Review & Reform Work
        8. Recruitment & Hiring
        9. Training
        10. Services & Permits
          1. Alarm Permits & Companies
          2. Bike License
          3. Family Safety Questionnaire
          4. Fingerprinting
          5. Mobile Ice Cream Vendor License
          6. Overnight Parking Request
          7. Prescription Drug Drop Box
          8. Safe Exchange Zone
          9. Snow Plow Permits & Operators
          10. Solicitor's License
          11. Vacation Watch Program
        11. Police Reports
          1. Police Records Request
        12. Submit a Compliment or Concern About an Employee
        13. Join Our Team
      12. Public Works
        1. Animal Control
          1. Deer Population & Property Damage
        2. Forestry
          1. The City Tree Program
          2. Infestation Management Plans & Policies
          3. Policies & Ordinances
          4. Sign Up for Tree News
          5. Tree Advisory Board
          6. Tree Documents
        3. Ice & Snow Removal
        4. Leaves, Grass & Brush Collection
        5. Public Works FAQs
        6. Trash & Recycling
          1. Trash Pick-Up Schedule
          2. Holiday Trash Pick-up Schedule
          3. Large Items for Disposal
          4. Recycling
            1. Holiday Recycling
            2. Recycling Events
          5. Yard Waste
        7. Sewers
          1. Sewer Fee Information
        8. Sidewalk Repairs
    7. Mayor's Office
      1. Mayor's Biography
      2. Mayoral Proclamations
      3. Mayor's Report
    8. Modernizing a Historic City
      1. Sewers: Maintaining a Critical Infrastructure
      2. 21st Century Fire Protection
      3. Leveraging Technology
    9. Sustainability
      1. Resources for Residents
      2. Resources for Businesses
    10. Transparency
      1. City Financial Documents
      2. Public Meetings Calendar
      3. Public Records Request
      4. Service on City Committees
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  3. Business

    1. COVID-19 Resources for Business
    2. Available Properties
    3. Opening a Business
      1. Business Licenses
      2. New Business Checklist
    4. Business Incentives
      1. Business Loans and Grants
      2. Storefront Renovation Rebate Program
    5. Business Support
    6. Doing Business in the Van Aken District
    7. Environmental Sustainability
    8. Events
    9. Home-based Businesses
    10. Invitations to Bid & RFPs
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  4. Community

    1. Considering a Move to Shaker
      1. About
      2. City Map
      3. Schools
      4. Shaker365
      5. Shaker is the Place (Video)
      6. Top-Selling Realtors
    2. New Residents
    3. Living in Shaker
      1. A-to-Z Guide to Living in the City
      2. City Services
        1. Animal Control
        2. Health & Safety
          1. Crime Prevention
          2. Fire Prevention
          3. Health Services
        3. Ice & Snow Removal
        4. Parks & Recreation
        5. Refuse & Recycling
        6. Senior Services
          1. Meals on Wheels
          2. Transportation Services for Adults 60+
          3. Volunteer Opportunities
          4. Senior Programs
          5. Licensed Independent Social Worker
        7. Weddings
      3. Community Calendar
      4. Construction Zone
      5. Neighborhoods
        1. Neighborhood Associations
        2. Boulevard
        3. Fernway
        4. Lomond
        5. Ludlow
        6. Malvern
        7. Mercer
        8. Moreland
        9. Onaway
        10. Sussex
      6. Shaker Life Magazine
      7. Stay Connected
        1. Social Media Public Comment Policy
        2. Email Policy
      8. Sustainability Resources
      9. Things to Do
        1. Bikes & Hikes
        2. Parks & Playgrounds
        3. Recreation Amenities
        4. Self-Guided Tours
      10. Video
    4. Housing Resources
      1. Buying or Selling a Home
      2. Fair Housing
      3. Home & Property Improvements
        1. Getting Started
        2. How to Hire a Contractor
        3. Low Interest Loan Programs
        4. Grant Programs
        5. Resources
        6. FAQs
      4. Landlord Connection
        1. Landlord Training
        2. Tenant Screening Cooperative
      5. Loan & Grant Programs
        1. Low-Interest Loan Programs
        2. Grant Programs
      6. New Housing Options
      7. Shaker Renovator Program
      8. Tax Abatement
      9. Vacant Lot Program
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  5. Coronavirus

    1. City Services Update
    2. Resources for Businesses
      1. Responsible Reopening
      2. Employment Support
      3. Loans & Grants for Businesses
      4. Tax Relief for Businesses
      5. Technical Assistance & Business Support
      6. Workplace Safety
    3. Resources for Residents
      1. Food Assistance
      2. Financial & Housing
      3. Utilities
    4. Restaurants Open for Carry Out & Delivery
    5. Vaccine Information
    6. Volunteer/Donate
    7. Zoom Backgrounds
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  6. DEI

    1. Community Conversations
    2. Practices, Policies & Legislation
    3. News Updates
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  7. How Do I...

    1. Apply For
      1. Employment Opportunities
      2. Service on City Committees
      3. Permits & Licenses
    2. Contact
      1. City Council
      2. City Staff
      3. Mayor
      4. Police Department
    3. Report a Concern
    4. Request/Sign Up
      1. City ENews & Notifications
      2. Facility Reservations
      3. Mayoral Proclamation
      4. Overnight Street Parking
      5. Public Records
      6. Regional Income Tax Authority (RITA)
      7. Recreation Programs
      8. Vacation Watch
    5. View
      1. Calendar
      2. City News
      3. Construction Zone
      4. Document Center
      5. FAQs
      6. Forms
      7. Licensed Contractors
      8. Police Reports (Blotter)
      9. Recycling Guidelines
      10. Senior Services
      11. Shaker Life Magazine
      12. Trash Collection Schedule
      13. Yard Waste Guidelines
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